VC++ errors after Word update (v. 2508)

If you suddenly start to receive VC++ errors when trying to use ClaimMaster (see example below), then the culprit is the latest Office update 2508 that's being rolled out this month to Microsoft users.

Specifically, Office version 2508 breaks one of the Visual Basic's components used for executing regular expressions by ClaimMaster. This issues has affected numerous other add-ins for Word, Excel, and Access. We are hoping that Microsoft will fix this issue soon.

In the meanwhile, we have a fix that completely works around this issue and the broken component. To get the fix, please reinstall the latest version of ClaimMaster (2025.5) from the Customer Portal. For more information about 2025.5 release, please check out the release notes.